DEDICATED ACCOUNT MANAGER

Skip the tickets. Talk to an expert.

Get 1:1 help from a SegMetrics expert who knows your business — with private Slack access and monthly check-ins to keep your account fully optimized.

Priority Support

Get expert advice on demand – right when you need it

Rapid Troubleshooting

Don’t let tech and data questions slow down your business

Monthly Check-Ins

Get proactive with regularly scheduled data reviews

Trusted by 3,000+ Marketers and Agencies

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Why get a Dedicated Account Manager?

With a Dedicated Account Manager, you don’t just get support — you get a partner who understands your business, your marketing stack, and your SegMetrics setup inside and out.

Instead of waiting in a support queue or re-explaining your issue, you’ll have direct Slack access to your Account Manager for quick questions, troubleshooting, and strategic advice.

Monthly 1:1 calls give you dedicated time to review performance, refine reports, or optimize your tracking setup as your business evolves. Whether you’re scaling campaigns, adjusting funnels, or troubleshooting attribution, your Account Manager works alongside you to make sure your data is always accurate, actionable, and aligned with your business goals.

Note: A Dedicated Account Manager is included for free in our Scale tier.

Do you have questions?

If you have questions about any of these services, what’s included, or how to get started, reach out to us at support@segmetrics.io.

Joanna Wiebe, CopyHackers

Joanna Wiebe

Founder, Copyhackers

“SegMetrics is perfect for digital training businesses like ours. Since switching to SegMetrics, we’ve been able to rely on our dashboard in ways we just couldn’t with ‘the other guys’.”

brandan dubbel

Brendan Dubbels

Senior Partner Manager, Ontraport

“It’s not enough for us to just track our ads right after the first click because someone may convert 6 months later. SegMetrics has made a huge difference in our ability to track what we are actually getting from our paid ads. We can even track the impact individual salespeople are having during the sales process.”

Eben Pagan

Founder, Eben Pagan Training

“SegMetrics gives you X-Ray vision to reveal what your customers are doing, how your marketing funnel is working… and how to make it work better.”

Discover the untapped profits hiding in your marketing

More ways to get help

Discover other ways that SegMetrics can help you make the most of your analytics.
Done-For-You Analytics
Implementation

Our complete solution for getting the maximum return ASAP.

Funnel Roadmapping
& Tagging Framework

We’ll create a comprehensive tracking and reporting strategy for your business.

Dedicated Account Manager

Get 1:1 priority support from a dedicated Account Manager.

Dedicated Account Manager FAQ

What is a Dedicated Account Manager?

A Dedicated Account Manager is your own SegMetrics analytics expert who provides 1:1, white-glove support. You get a private Slack channel for instant questions and a monthly check-in call to address technical, training, or strategy questions. Think of your Dedicated Account Manager as an in-house data partner—without adding head-count.

Your 30-minute call can cover whatever moves the needle that month:

  • Review KPI trends and dashboard performance
  • Troubleshoot data gaps or attribution questions
  • Optimize tracking or add new integrations
  • Plan experiments and next-step strategy as your business evolves

You set the agenda and your Account Manager brings the insights.

All support questions at SegMetrics are answered by our in-house team of marketing analytics experts. But with a Dedicated Account Manager, you skip the standard support queue and work directly with someone who already knows your account and setup. Instead of submitting tickets or waiting for back-and-forth responses, you get expedited and personalized help via private Slack and scheduled 1:1 calls — saving time and eliminating repetitive troubleshooting.

Your Dedicated Account Manager can assist with a wide range of support, including data troubleshooting, attribution questions, report optimization, new integration setup, funnel analysis, and overall SegMetrics best practices. They’re here to help you get the most value from your data and ensure your reporting stays accurate and actionable as your business grows.

$100 per month — includes unlimited Slack access and one scheduled check-in call every month (additional sessions can be added as needed). (Note that a Dedicated Account Manager is included for free in our Scale tier. Learn more at https://segmetrics.io/pricing/.) 

In addition to a Dedicated Account Manager, SegMetrics offers a full suite of professional onboarding and consulting services to help you maximize your analytics setup, including: